Monday, October 27, 2008

Customer Finds Roach in Water Glass.



San Antonio, Texas -- A customer called the health department to complain about finding a dead roach in their water glass at Casa Sol on Fredericksburg road near Callaghan. The health inspector followed up and found there was indeed a pest control problem.

Since this wasn't a routine inspection, but rather, a follow-up to a complaint, Casa Sol was not given an inspection score. However, the inspector did find roach eggs near where they keep the glasses.

When we stopped by we were greeted by the kitchen manager, Arturo Mares, who says after the complaint, the restaurant immediately switched to a new pest control company.

"The problem was the company," said Mares. "We switched companies and I think we're done with this problem."

Mares was happy to show us the kitchen area. It has been treated with insecticide that was actually inserted into the walls.

The health inspector approved of the changes and commended Casa Sol on a quick response to the complaint.

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